Darden is based in the U.S., and its collection and use of Personal Information is processed subject to U.S. Data Protection laws. Personal Information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an order online, to fulfill your order, we collect personal information, such as name, address, phone number, and credit or debit card information. Some laws define “personal information” differently, and we use those definitions when they are applicable.
Darden does not store data collected through our websites or mobile apps in any location outside of the United States. If you are visiting from the European Union (“EU”) or other regions with laws governing data collection and use that may differ from U.S. law, by providing your Personal Information on our websites or mobile apps, you are acknowledging that such collection may occur and expressly grant permission to do so. Darden will take appropriate steps to ensure that your Personal Information is protected and handled as described in this Privacy Policy (the “Notice”).
Please note that this Notice does not apply to the privacy practices of any Franchised Operator or Licensee, Domestic or International. For more information on Franchised Operators and Licensees, please visit https://franchisedarden.com for more information.
Our Notice describes the information we collect from and about you during your visit to our online interfaces (including websites, mobile applications, social media, or other digital channels), via your in-restaurant interactions, and through your interaction with in-restaurant devices owned or controlled by us (collectively, the “Sites”). It also describes how we use information about you and with whom we disclose it. This Notice applies only to those Darden interfaces that link directly to this Notice.
The terms "we," "our," and "us" in this Notice refer to Darden and its family of companies. It's important to know that our websites or mobile apps may contain links to third-party sites not controlled by Darden or covered by this Notice. We recommend that you check the privacy statements of other sites you visit before providing any Personal Information.
We may collect Personal Information about you from a variety of ways depending on how you interact with our restaurants, websites, or mobile services. This information includes:
We may collect your Personal Information provided directly by you or a member of your household when you:
We may collect your Personal Information from a device associated with you or your household:
We may collect your Personal Information using automated technologies:
We may collect your Personal Information from our Darden family of restaurants such as:
We may collect your Personal Information from other sources:
We will retain your Personal Information for the purposes for which the information was collected, as outlined in this Notice. We will retain and use your information to the extent necessary to manage your relationship with us, personalize and improve your overall customer experience, and to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this Statement.
We will take reasonable steps to protect the information you provide us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We have implemented appropriate physical, electronic, and managerial procedures to help safeguard and secure your information. Unfortunately, no security system is 100% secure, thus, we cannot guarantee the security of the information you provide to us via the Services.
We do not knowingly collect or maintain Personal Information about children under the age of 13 unless the Personal Information is provided by a parent, legal guardian, or authorized adult. Our websites or mobile apps are not intended for children under 13. If we learn that the online Services have received Personal Information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law. Visit the Federal Trade Commission website for more information on the Children’s Online Privacy Protection Act (COPPA).
Nevada residents have the right to submit a verified request directing us not to sell their Personal Information. If you are a Nevada resident and would like to submit such a request, please send your request to privacy@darden.com
We collect, use, and disclose your Personal Information, as described below, for our business and commercial purposes.
Category of Personal Information | Purpose of Collection | Third Parties to which information was disclosed | Categories of Sources |
---|---|---|---|
Category of Personal Information
Personal Identifiers: Names, addresses, phone numbers, email addresses, date of birth, and other identifiers. Personal Identifiers of Others: Names, postal addresses, e-mail addresses, and telephone numbers of others to whom you ask us to send information |
Purpose of Collection
We may collect this information to establish a guest record of you, set up rewards and other accounts, create log in credentials for you, and for similar reasons. We may collect this information to communicate to you about your purchases, transactions, special events, programs, rewards, surveys, contests, sweepstakes, and other offers or promotions. We may collect this information to respond to and communicate with you about your requests, concerns, questions, and comments. |
Third Parties to which information was disclosed
Affiliates, delivery services, marketing, and advertising services, providers of payment services, transactional support providers, providers of technical services We sell or share for targeted advertising purposes email addresses and online identifiers to marketing and advertising services. |
Categories of Sources
Directly from you Our business partners and affiliates Third Parties you direct to disclose information to us Social Networks |
Category of Personal Information
Demographic Information: Date of birth, marital status, family structures, educational levels, employment status, and household income and dwelling, characteristics of protected classifications under state or federal law, such as gender, race, and military status |
Purpose of Collection
We may collect this information to determine what interests you to facilitate targeted communications of products and services to you and to judge the effectiveness of any online marketing campaigns. |
Third Parties to which information was disclosed
Affiliates, delivery services, marketing, and advertising services, providers of payment services, transactional support providers, and providers of technical services. We sell or share for targeted advertising purposes Internet/Network Information to marketing and advertising services. |
Categories of Sources
Directly from you Our business partners and affiliates Third Parties you direct to disclose information to us Social Networks |
Category of Personal Information
Financial Information: Payment information such as payment card details, financial account information, billing address, and home mortgage. |
Purpose of Collection
Process and collect payments for goods and services. |
Third Parties to which information was disclosed
Delivery services, providers of payment services, and transactional support providers. |
Categories of Sources
Directly from you Our business partners and affiliates Third Parties you direct to disclose information to us Social Networks |
Category of Personal Information
Commercial Information: Online order and reservation history, and records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
Purpose of Collection
We may collect this information to process your reservations, your loyalty and/or rewards accounts. We may collect this information to maintain a record of your dining history preferences and tendencies to better serve you and personalize an experience for you. |
Third Parties to which information was disclosed
Affiliates, delivery services, marketing and advertising services, providers of payment services, transactional support providers, and providers of technical services. |
Categories of Sources
Directly from you Our business partners and affiliates Third Parties you direct to disclose information to us Social Networks |
Category of Personal Information
Internet/Network Information: Device information, logs, analytics data, browsing history, search history, and information regarding a resident’s interaction with an internet website, mobile app, application, or advertisement. |
Purpose of Collection
We may collect this information to improve our website or mobile app functionality, improve transaction bandwidth, and personalize your experience. We may collect this information to determine what interests you to facilitate targeted communications of products and services to you, and to judge the effectiveness of any online marketing campaigns. |
Third Parties to which information was disclosed
Affiliates, delivery services, marketing and advertising services, providers of payment services, transactional support providers, and providers of technical services. We sell or share for targeted advertising purposes Internet/Network Information to marketing and advertising services. We track the user sessions with Quantum Metrics. |
Categories of Sources
Your browser or device |
Category of Personal Information
Sensitive Personal Information: Username and password, precise geolocation. |
Purpose of Collection
See the disclosures regarding Identifiers and Geolocation |
Third Parties to which information was disclosed
See the disclosures regarding Identifiers and Geolocation |
Categories of Sources
See the disclosures regarding Identifiers and Geolocation |
Category of Personal Information
Geolocation: Precise location from our device or generated based on IP address. |
Purpose of Collection
We may collect your address; the location associated with the device used regarding your internet activity in order to create demographic analysis of visits to our site and promote interests in our products to better market to and understand our customers. |
Third Parties to which information was disclosed
Affiliates, delivery services, marketing, and advertising services. We sell or share for targeted advertising purposes Geolocation information to marketing and advertising services. |
Categories of Sources
Your browser or device |
Category of Personal Information
Audio/Video: Audio recording (e.g., recorded lines) and visual information such as CCTV images and photographs. |
Purpose of Collection
We may collect this information for quality assurance of product/service presentations or communications. We may collect this information in public areas of our facilities and online to provide safe and secure facilities and to ensure quality assurance. |
Third Parties to which information was disclosed
Affiliates, providers of technical services and government entities. Cloud storage services provided by Kaltura. |
Categories of Sources
Directly from you |
Category of Personal Information
Inferences: Predictions drawn from any of the information identified above to create a profile about your interests and preferences. |
Purpose of Collection
We may collect information regarding what products or services may interest you, your predicted attachment to your purchased products, and your likelihood of dining with multiple restaurant Brands. |
Third Parties to which information was disclosed
Affiliates, delivery services, marketing and advertising services, and transactional support providers. |
Categories of Sources
Your browser device Information generated from your purchases, online browsing, and usage activity. |
Category of Personal Information
Other Personal Information: Comments, chats, opinions, and other information you may provide us. |
Purpose of Collection
We may collect this information to respond to and communicate with you about your requests, concerns, questions, and comments. |
Third Parties to which information was disclosed
Affiliates, delivery services, marketing and advertising services, and transactional support providers. |
Categories of Sources
Directly from you |
We retain the personal information we collect for as long as reasonably necessary to achieve the purposes disclosed at the point of collection or in this Privacy Notice unless a shorter retention period is required by law. The length of retention may vary depending upon factors such as:
You or your authorized agent may opt out of the sale or sharing of your Personal Information by:
If you are a California resident, the processing of your Personal Information may be subject to the California Consumer Privacy Act (“CCPA”), and you may have certain rights with respect to that information. In order to exercise some of these rights, you must submit a verifiable consumer request. The verifiable consumer request must:
We cannot honor certain requests or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. You may request any or all of this information up to two times in a 12-month period.
If you are a former team member residing in California, you or your authorized agent may exercise this right by submitting a verifiable employee request to us by either:
Only you, or a person you have designated in writing as your authorized agent, or who is registered with the California Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465, (“Authorized Agent”), may make a verifiable consumer request or do not sell request related to your Personal Information. You may also make a verifiable consumer request or do not sell request on behalf of your minor child.
If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it, and the third parties and service providers with whom we disclose it.
You or your authorized agent may exercise this right by submitting a verifiable consumer request to us by either:
You or your authorized agent also have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
You or your authorized agent have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:
You or your authorized agent have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that we refrain from selling or sharing for targeted advertising your Personal Information in the future. You may exercise this right without verification by:
Darden uses and discloses sensitive personal information only for purposes permitted under California law. We therefore do not offer a right to limit the use and disclosure of such information.
You or your authorized agent have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
If you are a Virginia resident, you may have the following rights with respect to your personal data, subject to applicable exceptions:
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.
You may exercise this right by submitting a verifiable consumer request to us by either:
You also have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:
You have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:
You have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:
If you wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or mobile app, you may do so by:
Darden does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Virginia law.
You have the right not to receive discriminatory treatment for exercising any of your VCDPA rights. Unless permitted by the VCDPA, we will not:
If you are a resident of Virginia, you may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.
You may exercise this right by submitting a verifiable consumer request to us by either:
You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:
You have the right not to receive discriminatory treatment for exercising any of your CPA rights. Unless permitted by the CPA, we will not:
If you are a resident of Colorado, you or your authorized agent may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:
Verifiable consumer requests must:
If you wish to have an Authorized Agent make an Opt Out of Sales or Sharing for Targeted Advertising and Profiling for Furtherance Decisions request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.
You or your authorized agent have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:
You or your authorized agent have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:
If you or your authorized agent wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or mobile app, you may do so by:
Darden does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Colorado law.
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.
You may exercise this right by submitting a verifiable consumer request to us by either:
You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:
You have the right not to receive discriminatory treatment for exercising any of your CTDPA rights. Unless permitted by the CTDPA, we will not:
If you are a resident of Connecticut, you or your authorized agent may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:
If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.
Verifiable consumer requests must:
You or your authorized agent have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:
You or your authorized agent have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:
If you or your authorized agent wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or mobile app, you may do so by:
Darden does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Connecticut law.
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.
You may exercise this right by submitting a verifiable consumer request to us by either:
You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
You have the right not to receive discriminatory treatment for exercising any of your UCPA rights. Unless permitted by the UCPA, we will not:
Verifiable consumer requests must:
You have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:
You have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:
If you wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or mobile app, you may do so by:
Public forums are available on our sites, and they may include text, photographs and videos or other file formats that are accessible to the general public. Unless we tell you otherwise, any information you disclose in these areas may become public information.
We also provide experiences through social media sites such as Facebook, Twitter, LinkedIn, YouTube and other similar social sharing sites. Any information you disclose on these Social Media sites may be subject to re-sharing and is visible to any visitor to these sites. Refer to each social media site for their Terms of Use and Privacy Policies.
We reserve the right to modify this Notice at any time for any reason at our discretion. Any change to this Notice will be posted on our Sites and your continued use of such Site shall be deemed your acceptance of any modified terms.
If you have any questions, privacy concerns, or complaints, please send an email to our Privacy team at privacy2@darden.com or send a letter to:
Darden RestaurantsAttn: Privacy Team
1000 Darden Center Drive
Orlando, Florida 32837